Categories
- Virgin Lace Wigs
- Hair Bundles With Closure
- Human Hair Bundles
- Dola Hair Best Selling
- Local Hairstylist
- Feedback
- FAQ
- Special Sale
- CURRENCY
CONTACT US
U.S Tel: +1 6468510942
iMessage: +86 15973156752
Email: cs@dolahair.com
Why Dola Hair
Why Dola Hair
1. Raw materials collect from one donor
All Dola Hair are collected by cutting from one young girls donors. All the hairs are still with full cuticles aligned in the same direction, therefore there’s no need to worry about tangling problems..
2. Strong Machine Double Weft
Each Hair Bundles Is Processed With Double Machine Weft Which Makes Our Hair Bundles 100% No Shedding
3. Can Be Restyled Without Problem
All hair is 100% unprocessed with natural color, so it is very easy for you to color it,curl it,bleach it,flat iron it.straighten it.
4. Various Style To Meet All Your Needs
Get bored of the same hairstyle? Dola Hair were made into different textures after clean work and high temperature steam which is straight,wavy,curly etc, it is 100% chemical-free, it is safe to wear.
5. Provide Matching Hair Accessories
Not Only We Offer High Quality Hair Weaves,But Also We Provide Matching Hair Accessories In High Density,Such As 4*4 Lace Top Closure. 13*4 Ear To Ear Lace Frontal,360 Pre Plucked Lace Frontal.
6. Factory Outlet Price
We are direct sale from factory to each customers, that is why we can provide high quality product with amazing price. We past saving to our customers.
7. Large Stock In Warehouse
Each hair products we are selling online is in a large stock, so it can be shipped immediately to every customer
8. 7*24 Pre/After Sale Customer Service
We are always here to help our customer with products questions and after sale issues.we can be easily reached in emails.online chat, phone and message
9. 15 Days Money Back risk free Return Policy
No longer you have to over worry about ordering hair online, because you’re afraid of receiving a bad batch,or worse,losing and wasting your hard-earned money on a hair product that you dont wanna or cant use. Dola hair is so confident that you will love our superior hair extensions and hair pieces that we offer every customer a 15days money back guarantee, we stand by our hair extensions coz we only sell and collect the best virgin hair
10. 100% Payment Safely Shopping
The payment is completed through paypal, so Dola hair has no way to save your card information. Dola hair does not keep payment account information on record.
Details
Details
Reviews
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Return&Shipping
Return Policy
Thank You for ordering with Dolahair!
1.May I return my order?
Yes, we are pleased to offer a return policy on unopened hair extensions within 15 DAYS after you receiving your order. Please make sure that hair MUST NOT be unwrapped, Uncombed, Not Brushed, No fingers ran through the hair, worn, or altered in any way for an exchange!! If the hair is altered we will return the hair back to you.
You must contact us first before refunding your package at cs@dolahair.com During Business Hours within the seven (15) day return period. The goods must be shipped back unopened in it's original packaging and the packaging must not be defected in any way or a return will not be issued. (Note: Any exchange or return products without email to us cannot be accepted.)
2.When will I receive my refund?
A full refund, excluding the original shipping cost, will be issued to your original payment method after we have received, inspected and confirmed that the returned hair extensions were not opened and the dolahair security seal was not broken. Refunds are normally returned back to your bank within 24-48Hrs.
3. Can I make changes to my order?
To insure a quick delivery all orders are processed daily, So orders cannot to be altered or changed once your payment is complete.
4.May I make a exchange?
Yes, you can make an exchange within SEVEN (7) DAYS. The dolahair’ hair Seal MUST NOT be Broken! The hair MUST NOT be unwrapped, Uncombed, Not Brushed, No fingers ran through the hair, worn, or altered in any way for an exchange!! If the hair is altered we will return the hair back to you.
5.Return Shipping Fee
You are responsible for all return or exchange shipping costs and we recommend that you send your return with a tracking number because Dolahair will not be responsible for lost returns. If the wrong/ faulty products have been delivered then We will be responsible for refund return/exchange shipping costs
Payment
1. PAYMENT OPTIONS
We accept PayPal payment.Through PayPal ,you can use your credit cards or PayPal account to complete the payment.
2. PAYMENT SAFETY
The payment is completed through paypal, so Dola hair has no way to save your card information. Dola hair does not keep payment account information on record.
Shipment
1. FREE SHIPPING WORLDWIDE!
All price in dola hair include FREE standard shipping worldwide. Your Dola Hair Products are shipped from our warehouses located in China. It will take 1-2 business days to process your order, regardless of the shipping option selected at checkout. We ship Monday through Saturday, excluding weekends and holidays.
You will receive a confirmation e-mail with the tracking link once your order ships. Please Kindly review your shipping and billing information before confirm order.If incorrect or incomplete information provided, it will take more time to process the order.Please refer to the following sheet of shipping time.
2. ADDRESS
Real address is necessary, please DO NOT leave P.O box as Fedex cannot delivery. It is customers responsibility to provide correct address for shipping. We encourage all customer double check shipping address before confirm payment. If you want to amend or change address, please contact us as soon as placing order. We will try our best to help you .
3. TAXES AND DUTIES
taxes and duties are not included in the price of hair you purchase from our website.Buyers should be responsible for any taxes and duties in order to receive the package. These fees are not collected by dola hair so we cannot advise the amount, and it cannot be refunded,either. Please contact your local Customs Authority for information.
FAQ
help center
We are here to help you 7 days a week and respond within 24 hours. Plus, The answers to these questions normally gives our first time customers the confidence to proceed with their First Purchase In DolaHair.com EMAIL US: cs@dolahair.com
frequently asked questions
If you are in USA or Canada it takes 4 to 6 days to receive your order by Fedex
If you are in EU it takes 2 to 5 days to receive your order by Fedex
You can Always track you hair order at fedex.com
WE DO NOT SHIP HAIR NEXT DAY SHIPPINGNOTE: Constant heat from blow dryers and irons can make hair loose curl pattern and even damage hair in the long run.
Money Back Guarantee
Exchange And Refund
15 Day Money Back Guarantee makes every purchase risk free
No longer you have to over worry about ordering hair online, because you’re afraid of receiving a bad batch,or worse,losing and wasting your hard-earned money on a hair product that you dont wanna or cant use.
Dola hair is so confident that you will love our superior hair extensions and hair pieces that we offer every customer a 15days money back guarantee, we stand by our hair extensions coz we only sell and collect the best virgin hair,
How to exchange or refund:
1. Please email us (cs@dolahair.com) first and tell us the reason you want to change or refund the purchased products.
2. When we get the email, we will be glad to add your name in our return system. You can send the products back in original package to the address on the original shipment. (Note: Any exchange or return products without email to us cannot be accepted.)
3. Exchanged products will be shipped to you as you needed after we get products from you and made sure they are eligible. A full refund will be issued to your original payment method after we confirmed the returned products were eligible too.
See below for more information on exchanging or refund
| Buyer Pay The Shipping Cost | Seller Pay The Shipping COst | Photo Doc. Provided | Exchange Available | Communication | |
|---|---|---|---|---|---|
| Dislike/Unsuitable | Contact with us in 24 hours | ||||
| Change style or color | Contact with us in 24 hours | ||||
| Shipping wrong items or colors | Contact with us in 24 hours | ||||
| Quality problem | Contact with us in 24 hours | ||||
| Artiflcial reason | Unacceptable |
