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Exchange And Refund

15 Day Money Back Guarantee makes every purchase risk free

No longer you have to over worry about ordering hair online, because you’re afraid of receiving a bad batch,or worse,losing and wasting your hard-earned money on a hair product that you dont wanna or cant use.

Dola hair is so confident that you will love our superior hair extensions and hair pieces that we offer every customer a 15days money back guarantee, we stand by our hair extensions coz we only sell and collect the best virgin hair,

How to exchange or refund:

1. Please email us (cs@dolahair.com) first and tell us the reason you want to change or refund the purchased products.

2. When we get the email, we will be glad to add your name in our return system. we will provide a USA Based return address, for quality issue we will issue a full refund ,however for person reason we will remove 20$ from you order total  due to the shipping rates we ship the package to you (Note: Any exchange or return products without email to us cannot be accepted.)

3. Exchanged products will be shipped to you as you needed after we get products from you and made sure they are eligible.refund will be issued to your original payment method after we confirmed the returned products were eligible too.(full refund for quality issues)

See below for more information on exchanging or refund

Buyer Pay The Shipping CostSeller Pay The Shipping COstPhoto Doc. ProvidedExchange AvailableCommunication
Dislike/UnsuitableContact with us in 24 hours
Change style or colorContact with us in 24 hours
Shipping wrong items or colorsContact with us in 24 hours
Quality problemContact with us in 24 hours
Artiflcial reasonUnacceptable