My most recent purchase was absolutely HORRIBLE! The bangs on my unit were cut poorly, it looks like a distasteful mullet (nothing like the pic on the website) I have contacted customer service 3 times to exchange. They haven't responded at all. I am terribly disappointed as I wanted my unit before Thanksgiving and now it's almost Christmas. FYI: I have bought 6 seperate customized units from Dola Hair (each unit ranging from $300-$400) and was completely happy, the hair is beautiful w minimum to no shedding. This is a horrible way to handle business and even worse to a loyal customer.

My knots are not bleached and if it's self service bleaching why didn't I receive a bleaching kit I mean what did I pay $15.99 for "the air"......